Tag Archives: Susan C. Rink

Employee Communications in the Global Economy

Communicating in a global economy means that employee communicators must train themselves to be culturally and linguistically sensitive to their employees in other countries. Continue reading

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Getting the Word Out to Your Employees

Getting the word out about key company events and upcoming product offerings is one of the most important elements of employee communications. Continue reading

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It’s OK to Match Your Communications and Your Culture

The best, most effective employee communications messages, products and processes are those that reflect the organization’s culture.
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How to Communicate with Remote Employees

Managing and communicating with a remote workforce offer any number of potential pitfalls, and many traditional managers must learn new skills to succeed in this new reality. Continue reading

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You Need to Communicate, Even When There is Nothing to Report

A friend of mine is refinancing her home.  She filled out all the paperwork in November, was assured that there would be no problem with the transaction, and that she would close on her refi within 45 days.  She was … Continue reading

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Managers Need to be ‘In the Know’

Employees keep their ears to the ground and rely on the rumor mill to stay on top of changes in the workplace. But in most cases employees will turn to their manager to verify or dispel the rumors and get more information.
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Executive Departures and How to Tell Your Employees about Them

While scanning the business headlines on Monday, I noticed an article on the unexpected departure of a very senior-level executive from a local company.  The article was, as they generally are, short on details but long on innuendo. For employees … Continue reading

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Plan Now for Inclement Weather Communications with Your Employees

I’m not predicting another “Snowmageddon” this winter. But I do recommend that companies take a few minutes now to pull out their inclement weather policies and update contact lists in preparation for snow and ice. Continue reading

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Employee Communicators Know How to Keep It Simple

As employee communicators, we are often tasked with taking something unbelievably complicated and breaking it down into terms that all employees can understand. Continue reading

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Employee All-Hands Meetings – The Zappos Way

Regardless of your company’s culture, I believe there are best practices from the Zappos Family All-hands meeting that can be applied to your workplace. All you need to do is tap into your company’s culture and find ways to replicate your culture in the tone and content of your meetings.
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