Tag Archives: executive credibility

You Need to Communicate, Even When There is Nothing to Report

A friend of mine is refinancing her home.  She filled out all the paperwork in November, was assured that there would be no problem with the transaction, and that she would close on her refi within 45 days.  She was … Continue reading

Posted in Communicating Change, Communication Best Practices, Employee Communications - General | Tagged , , , , , | Leave a comment

When Did We Stop Caring About ‘Employee Engagement’?

Some may blame the poor economy for the fear and uncertainty that have had a negative effect on companies and employees alike. But according to research conducted by Veronica Hope Hailey, associate dean and professor of strategic human resource management at Cass Business School of City University in London, trust and engagement were iffy well before the recession. Continue reading

Posted in Employee Engagement, Executive Communications | Tagged , , , , , , , | 3 Comments

Employee Communications Should Never be an Afterthought

In times of change and challenge, executives need to approach employee communications with the same level of care and professionalism as they do customer communications and media relations. Continue reading

Posted in Communicating Change, Employee Communications - General, Employee Engagement | Tagged , , , , , | 5 Comments

This Fall, Tell Your Executive to Hit the Road

Chances are, most employees are keeping their head down and praying that they survive the next round of layoffs.

It’s time to break this cycle of fear and negativity, time to re-energize the workforce and get them focused on their role getting the company back on track and into the black. Continue reading

Posted in Employee Engagement, Executive Communications | Tagged , , , , , , , | Leave a comment

Executive Communications in Times of Crisis

When times are tough, leaders need to avoid retreating behind corporate speak and platitudes; instead they must treat their employees as if they owned the business and provide them with a clear view of the challenges ahead. Continue reading

Posted in Crisis Communications, Employee Engagement, Executive Communications | Tagged , , , , , , | Leave a comment

Handling Tough Questions From Employees

Before answering a tough question from employee, take a minute to think about what motivated the question. In many instances, the employee isn’t looking for an immediate solution – just an acknowledgement that his/her concerns are valid and that the company cares. Continue reading

Posted in Employee Communications - General, Employee Engagement, Executive Communications | Tagged , , , , , | Leave a comment

Bridging the Credibility Gap with Employee Communications

Companies that truly value their employees demonstrate their high regard by treating their employees like adults, like valued business partners. Continue reading

Posted in Employee Communications - General, Employee Engagement, Executive Communications | Tagged , , , , , , , | Leave a comment